Your restaurant might not be quite as productive as you would like it to be. There are a lot of different things that you can try to improve this overall so that you can get more business, turn more profit and so on. If you don’t know how to handle this, then it’s a good thing that you have come across this article because we do. Down below, we’re going to be talking about how you can improve the productivity of your restaurant, so keep reading if you want to see results soon.
Make Use Of Tech
The first thing that you are going to need to do is make use of technology. Technology was invented to make life easier for people, and that’s exactly what it does. Seeing as this is the case, why are you missing out on this huge benefit? Most things that humans can do, machines can do faster and more efficiently, and while that’s not always the case, using online ordering for restaurants certainly is. You can receive more orders than your employees would be able to take, there is no misunderstanding handwriting because there isn’t any, and so on.
Making use of tech is the logical step now that we all live in the world of technology. A couple of years ago this wouldn’t have been possible, but now it is, and if you’re not making the most of it, then you’re missing out and falling behind the competition.
Have Enough Employees On A Shift
There are so many employers out there who will only schedule a couple of people for a shift when they know that it’s going to take more to get the job done to the best standard possible. However, they like to save money in the short-term, and don’t realize that this is going to be costing them money in the long-run when people stop coming to their restaurant. If it takes an employee (through no fault of their own) 45 minutes to come and take someone’s order, and then another hour for the food to come just because there aren’t enough people working that shift, nobody is going to come back.
Instead of trying to get the most you can out of the smallest number of people, try putting enough people on the shift and seeing how well this works out.
Train Your Employees Well
While it might not seem like rocket science to the outside world, food service can sometimes be incredibly tough. This is the case for a number of reasons, not least of all having to carry around a bunch of different items at the same time. For example, you always see servers carrying 6 or seven plates around at a time, but that comes with experience. Taking orders might seem simple, but it’s difficult to listen to three people all talking at the same time, with amendments being made to each dish.
The most important part that you need to train your employees in though is customer service. This is essential, and it’s the bit that people often struggle with. You’ve got to keep a smile on your face and remember that the customer is always right, even when the customer is not right. Sending them to customer training courses could be a fantastic option to improve their productivity and avoid them getting into disagreements with customers.
Always Have A Back Up Plan
You should always have a backup plan when you own a restaurant. Without one of these, you are never going to get very far as things often don’t go according to plan. We are mentioning this in a productivity post because if something doesn’t go right and you don’t have a plan in place for this happening, then your productivity is going to fall through the floor. You can’t afford to let this happen, so you need to sit down and come up with a plan of action for when certain things go wrong.
We hope that you have found this article helpful, and now see some of the things that you are going to need to do in order to improve the productivity of your restaurant. We understand that there are a lot of ways that this can be done which is why these are merely the suggestions that we have come up with. However, you will find them useful if you put them into practice. We wish you the very best of luck, and hope that you see improved productivity numbers, and as a result, greater success as a business.
