It is possible to have too much of a good thing. That’s also true in business life. For instance, it can seem like a blessing to gain a glowing endorsement from a celebrity when you’re just starting out in your operations, but the added demand this may create on your systems may lead you to perform your tasks less effectively than you may be able in an attempt to retain customers, potentially leading to a bad public impression.
The same goes for communication. It may be that we have a range of amazing communicative apps, or systems, or essential VoIP services crucially provided by Lingo.com, but if we’re not sure of how to implement their use well, we may struggle to make the most of the services provided to us.
We wouldn’t wish to see you in that situation. So, when you use these services, and arrange a worthwhile combination of communicative utilities, we hope you can find some gentle advice below. After all, all businesses can use a helping hand from time to time:
Make Use Of Brevity
Brevity is one of the most important practices you can make use of in a communicative context. It allows you to get the point of a conversation out there with care and attention, without having to over-explain, or over confuse the context with which you’re speaking. Training staff in brevity not only allows you to reduce miscommunications or misunderstandings, but it also saves the gross amount of time spent structuring hefty and overly verbose emails. This doesn’t mean pleasantries such as ‘have a nice weekend’ or ‘good to see you back in the office!’ need be banned of course, but written communication can always benefit from accuracy.
Provide Singular Platforms
It’s important to ensure your platforms make sense. Yes, almost every social media has an instant messaging chat function now, and yes, we can reach almost anyone instantaneously. But in the office, we need to keep things simple. One good VoIP system, one good messaging system like Signal, Slack or Hangouts, one good email client and a regular briefing is all you need. Make communication simple, and streamlined, and easy. When you do this, you can stay
Set The Example
As a leader of your firm, it’s very important to set the example in communication you wish to see each day. Do not make backroom plans and then introduce those to the team without question. Involve them in your planning. Ensure that you keep staff members in the loop, with communication reaching the approved people at the right times. Make sure you also use practices (such as brevity) that you wish to see. Additionally, conflicts in communication must go towards your HR department or through a mini-resolution tribunal in your firm, helping you resolve difficulties that take place. The more you can be the communicative leader you idolize, the more your staff will follow suit.
With this advice, we hope you can efficiently improve staff communication in the correct context.
