As an entrepreneur, having a healthy relationship with suppliers is crucial to your business. Depending on what product or service you offer, your supplier could make or break your bottom line. Here are a few things you should consider when choosing a supplier to work with.
Your Niche
When you are selecting the niche that you want to be involved in, you must consider how you will obtain the materials you’ll need. For example, if you are selling products online (see ProperRX.com), safety and turnaround time are important. Your customers expect their orders to be filled within the specified timeframe. Ultimately, this means that your suppliers must be reliable.
Customer Service
Today’s customers are willing to pay your competitors more for better customer service. In turn, you should expect the same from your suppliers. When problems arise, ask yourself a few questions. Are you able to speak to someone immediately about the problem? How is the follow-up? Are you satisfied with how the problem was resolved? The key to customer service is to make you feel valued and appreciated. Remember that this is a two-way street.
Reliability
When researching your suppliers, you must ensure that have the products that work for you. A business that needs a reliable plant watering system would be interested in the ebb and flow, water yields, and overall management of the system. Do your research? Find a supplier that not only understands the basics but can assist you when it is time to grow your business.
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