Establishing Trust With Employees For Entrepreneurs


While establishing trust with employees will take time, it is something every business owner must do. Understandably, it can be difficult to relinquish control of specific areas of your business. However, in order to grow, bringing on additional staff may be required. Having a relationship built on trust is essential between an employer and their employees, and it typically begins during the recruitment phase. Resumes and interviews are part of the process that attempts to gauge the level of trust that can be established.

Once an employee is hired, both parties must do their part to foster a trusting relationship. However, the imbalance is almost eternal, as the employee must automatically try to impress their employer. Since the owner is taking on a risk, they often appear to be interrogating the employee rather than being on a level playing field. If left unchecked, this will eventually lead to a widening gap between the business owner and their employees.

Salary and Obligations

The common practice of hiring new workers is to have them sign a contract they agree to. In the terms and conditions, the contract details what is expected and how they will be compensated. As the owner, you must be clear on your obligations. At the same time, employees must be made aware of company policies, and the consequences of violating the policies. For example, failing to comply with a rule on professional conduct, could result in the employee being sent home without pay for a period of time. Make sure the employee is aware of this ahead of time. They should be told them beforehand so they know what might happen.

Workbook | Masterplan and Accountability for Entrepreneurs

On the Record

Everything about managing employees and the way we do business has changed. We are living in the digital age, and this means you have better methods of communicating with your employees. There’s simply no excuse for not creating a system of recurring and reliable information that passes to and fro. For example, when it comes to showing proof that the employee is getting paid, you can create pay stubs. These can be emailed or printed, and later used as proof of payment.

The surest way to dissolve trust between an employer and their employees is to mishandle paying salaries. Your employees should be able to trust that they will be paid for their time without question. Going on the record to show them proof of payment is another solid ‘in your hand’ boost in confidence and reassures them of your obligations to them.

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